Frequently Asked Questions

Search for the Bluetooth device "carplay" on your mobile phone.

When you connect it for the first time, the mobile phone will pop up a prompt, please click to use or trust the device.

Before the phone is connected, click on
phoneLink function of the device, change the automatic connection option under
the corresponding phone type to mirror, then connect the phone data cable, and
click the corresponding authorization on the phone end to connect.

Please use your mobile phone to search for
Bluetooth of the machine, and the name is "carplay"; Delete the
devices that have been paired with but are not connected to the phone. Some
Bluetooth devices that have been paired with each other may cause the phone's
Bluetooth cannot be paired with other devices or its function is abnormal.

Some connected Bluetooth devices will cause our
device to fail to jump automatically. Please clear all paired Bluetooth devices
on the mobile phone, restart the Bluetooth of the mobile phone and the vehicle
device, and re-establish the Bluetooth connection.

Hold down the top of the screen with your finger
and slide down. You can adjust the playing volume after pulling down the status
bar; When you return to the home screen during a call, you can adjust the call
volume in the status bar.

Because of the high temperature in the car in
summer, in order to ensure safety, the machine does not have a battery, so it
cannot remember the time and date. After connecting the mobile phone, it will
automatically update the time and date.

Please use 8G or 16G storage card or USB flash
drive. Some large-capacity storage devices may not support it. Format the
storage device to ensure that the storage device's file system is the default
value; Partially encoded video or music may not be recognized by the machine,
please use common format media files.